Question 1

What does a primary care provider do?

Accepted Answer

Your primary care provider is your health home base, they handle preventive care, annual physicals, vaccines, common illnesses, chronic disease management, lab orders, prescriptions, and coordination with specialists. Think of them as the quarterback of your overall health.

Question 2

How often should I have a physical exam?

Accepted Answer

Most adults benefit from an annual physical. If you have chronic conditions like diabetes or high blood pressure, you'll typically need more frequent check-ins, every 3 to 6 months, in addition to your yearly preventive visit.

Question 3

Are you accepting new patients from Henderson, NV?

Accepted Answer

Yes. We are accepting new adult patients from Henderson at our operational Las Vegas office. Our separate Henderson physical office is opening soon and is not yet seeing patients.

Question 4

What insurance plans do you accept?

Accepted Answer

We are now in-network with Medicare, Aetna, and UnitedHealthcare. Credentialing with other major commercial payers is actively in progress and we will update this page as plans become active. For plans still in credentialing we offer transparent, competitive cash-pay rates so you can establish care today. Please call our office for the latest status on your specific plan.

Question 5

Do you take Medicare?

Accepted Answer

Yes. We are in-network with Medicare, as well as Aetna and UnitedHealthcare, so Medicare patients can be seen and billed directly. Please call our office to confirm current status for your specific plan.

Question 6

What is a Medicare Annual Wellness Visit?

Accepted Answer

It's a yearly preventive visit covered in full by Medicare Part B, focused on personalized prevention planning, screenings, cognitive and mood assessments, and care coordination. It's separate from a traditional physical exam.

Question 7

Do you offer telehealth visits?

Accepted Answer

Yes, telehealth is available from day one for established and many new patients. It works well for follow-ups, refills, chronic disease check-ins, and many sick visits.

Question 8

Are your providers nurse practitioners?

Accepted Answer

Yes. Our clinicians are board-certified nurse practitioners licensed with full practice authority in Nevada. They diagnose, treat, prescribe, and manage care independently as your primary care provider.

Question 9

What conditions can a primary care provider treat?

Accepted Answer

Most everyday medical needs: colds, infections, allergies, rashes, minor injuries, UTIs, GI issues, headaches, anxiety and depression, diabetes, high blood pressure, cholesterol, thyroid disease, asthma, and more.

Question 10

When should I go to urgent care or the ER instead?

Accepted Answer

Go to the ER for chest pain, severe shortness of breath, signs of stroke, major injuries, or any life-threatening emergency. Urgent care is reasonable for after-hours sick visits when we're closed. For everything else, your primary care provider should be the first call.

Question 11

How do I become a new patient?

Accepted Answer

Submit a Request a Call Back through our website. We'll reach you to answer questions, walk through cash-pay pricing, and schedule your first establish-care visit (in person or telehealth).

Question 12

Do I need a referral to see a specialist?

Accepted Answer

Specialist referral rules depend on your insurance plan. For Medicare, Aetna, and UnitedHealthcare patients we can coordinate referrals directly. For plans still in credentialing, we are happy to coordinate referrals on a cash-pay basis when they are clinically needed.

Question 13

What should I bring to my first visit?

Accepted Answer

A photo ID, a list of current medications and supplements (with doses), names of any specialists you see, recent labs or imaging if available, and a list of questions you'd like to discuss.

Question 14

Can you manage my diabetes?

Accepted Answer

Yes. We provide comprehensive diabetes care including A1c monitoring, medication management (metformin, GLP-1s, SGLT2 inhibitors, insulin when needed), continuous glucose monitor prescribing, and coordination with endocrinology when appropriate.

Question 15

Can you treat high blood pressure?

Accepted Answer

Yes. We diagnose and manage hypertension with lifestyle guidance, home BP monitoring, and evidence-based medication regimens. Most patients can be well-controlled with first-line or combination therapy.

Question 16

Do you prescribe weight loss medications like Ozempic or Wegovy?

Accepted Answer

Yes, where medically appropriate. Our weight management program includes evaluation for GLP-1 medications (semaglutide, tirzepatide) and other FDA-approved options, along with nutrition and behavioral support.

Question 17

Do you treat anxiety and depression?

Accepted Answer

Primary care can address many common mental health concerns. For complex psychiatric care, we can discuss referral to an appropriate specialist.

Question 18

Where is your office located?

Accepted Answer

Our office is at 9315 W Sunset Rd, Ste 101A, Las Vegas, NV 89148, just inside the 89148 ZIP code near Sunset Rd and Fort Apache, minutes from Henderson, Green Valley, and the southwest valley.

Question 19

What are your hours?

Accepted Answer

We're open Monday through Friday, 9:00 AM to 5:00 PM, and Saturday 10:00 AM to 4:00 PM. Please call our office to confirm holiday hours.

Question 20

Do you accept walk-ins?

Accepted Answer

We schedule appointments to make sure you get time with your provider. Call or text us and we will offer the earliest available appropriate appointment.

Question 21

Do you do annual physicals for work?

Accepted Answer

Please call before scheduling a form-based or employment physical so our team can confirm that we provide the specific examination you need.

Question 22

Are women's health services available?

Accepted Answer

Yes, we provide well-woman exams, contraception management, menopause care, and routine cervical cancer screening as part of primary care. We refer to gynecology for more specialized needs.

Question 23

Do you treat seniors and patients on Medicare?

Accepted Answer

Yes. Seniors are a significant part of our practice, including Annual Wellness Visits, chronic disease management, medication reviews, and coordination with specialists. We are in-network with Medicare, Aetna, and UnitedHealthcare, so these visits are billed to your plan.

Question 24

How do I refill a prescription?

Accepted Answer

Once you're an established patient, the fastest way is through your patient portal. You can also call your pharmacy and ask them to send a refill request to us electronically.

Question 25

How do I find a primary care provider near me in Henderson?

Accepted Answer

Henderson Primary Care serves Henderson residents from our operational Las Vegas office at Sunset Rd and Fort Apache. Our separate Henderson physical office is opening soon.

Primary Care FAQ for Henderson and Las Vegas, NV

Primary care that knows your name.

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