Telehealth from Day One

What you can do over telehealth

• Establish-care visits for new patients (where appropriate)
• Many sick visits: colds, UTIs, sinus infections, rashes, GI issues
• Chronic disease check-ins for diabetes, blood pressure, cholesterol, thyroid
• Medication management and refills
• Lab and imaging result reviews
• Mental health follow-ups (coordinated with Henderson Mental Health when needed)
• Weight management follow-up visits
• Post-hospital and post-ER follow-up

When you should come in instead

Some things just need an in-person exam, chest pain, severe abdominal pain, new neurological symptoms, certain injuries, procedures, vaccinations, and your annual physical. When telehealth isn't the right fit, we'll tell you up front and get you scheduled in the office quickly.

If you have a medical emergency, call 911 or go to the nearest emergency department.

How it works

1. Request an appointment online or by phone.
2. We confirm coverage and send you a secure video link via text or email.
3. Click the link from your phone, tablet, or computer at your appointment time.
4. You meet with your provider, just like you would in the office.
5. Prescriptions, labs, and a written visit summary are sent through your patient portal.

Cost & coverage

Insurance credentialing is in progress, so telehealth visits are currently offered on a transparent cash-pay basis at the same published rates as our in-office visits. See our pricing page for details, or our insurance page for credentialing status.

Privacy

Our telehealth platform is HIPAA-compliant and encrypted end-to-end. We won't ask you to share medical details over insecure email or text, the secure video room and our patient portal are the right places for that conversation.